![]() ![]() Note: Zoom Device Management is unavailable to devices that are required to be HIPAA compliant. Zoom Room Devices and Mac devices can be enrolled in Zoom Device Management to provide additional remote management from the Zoom web portal by Zoom Administrators. Failures of Zoom Room hardware will receive our best effort in terms of support but should be addressed by the vendor or installer. If Technology Help is unable to resolve the issue they will escalate your issue to the appropriate team. Support and Maintenance of a Zoom Room Technical supportįor all technical issues please contact Technology Help. Note: The use of a Google calendar for University classroom spaces with Zoom Room capability currently requires manual updates to match Astra Schedule, the University's official schedule of record. Once the resource calendar is created, we are able to associate that with your Zoom Room for improved functionality. UMN OIT Desktop Support is available to assist with creating a Calendar Resource for your space if required. To schedule your Zoom Room with Google Calendar you will need a Calendar Resource created for your space within Google. Potential additional equipment will be discussed in your consultation and may include: Purpose-built devices such as AMX panelsĪdditional equipment to enhance the conferencing experience can vary according to your space and your needs.In addition to the device “playing host” to your Zoom Rooms software, you will need a controller to run Zoom. Use a system with pre-packaged Zoom Room software, such as a Neatbar, Poly or DTEN system.To use an existing computer in the planned space, download the Zoom Room software.You will need a dedicated device to "host" the software. Technology Help and best-effort support for equipment.A list of equipment vendors with University-Wide agreements.Consultation services to help you design a Zoom Room to meet your needs.Zoom Rooms may be useful for:įor departments and staff interested in transforming a space into a Zoom Room, the University's Video and Conferencing Service provides: A Zoom Room is a conferencing space powered by hardware, software, and a Zoom Rooms software license enabling you to join meetings with the touch of a button.
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